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Managing, Restarting, or Deleting a Server

September 23, 2026 ·

A server on OpenSysLab costs money for as long as it exists. This guide covers the lifecycle after the excitement of day one.

Where to manage servers

My Account → My Servers lists every server from every order: status, IP, monthly cost, and access links. Store staff can see the same view on the order in wp-admin, including a Delete droplet action per row.

Stopping the billing

There is no pause button, because the meter is the machine itself: droplets bill hourly while they exist. To stop paying for a server, delete it — the billing stops with the deletion, and the prorated effect shows on your next invoice. If you only need the server occasionally, deleting and re-creating it when needed is the economical move; provisioning takes about ten minutes.

What delete means

Deleting removes the virtual machine and everything on it — application data, uploaded files, the agent’s state. The record disappears from My Servers and the row returns to Awaiting setup, so you can start a fresh server from the same order line item whenever you like.

Before you delete

  • Export anything you need: most apps have CSV/JSON export, and the agent can help dump the database.
  • If you are on Daily backups, remember snapshots expire on their 7-day schedule — they are for recovery, not archiving.

Starting fresh on the same order

After a delete, the Awaiting setup form returns. Pick the vendor, enter a key, and a brand-new server provisions. Nothing about the old one carries over — that is the point.

Problems?

If a server is stuck or unhealthy and you would rather not wait, delete and re-create is a valid fix — but write to support first if it holds data you care about.

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